Owned Media & Customer Storytelling

Work ReworkedIn support of Microsoft Commercial Public Relations, Chad Mack supervised writing and editorial staff for the PR Daily 2017 Content Marketing Award-Winning Best Blog, Microsoft Transform. Through this owned storytelling channel, Microsoft reached business leaders and c-level executives around the world who decide which technologies and innovations will transform their companies, as well as the journalists and analysts who cover and influence them.

Work Reworked Video Series

Mack envisioned a fresh storytelling approach for Microsoft Transform, which primiarly featured written articles. So, in 2017 he produced an original video webseries which he amplified on the company's social media channels. The result? A three-part video series designed for social media sharing which showcased the cloud-powered jobs of three commercial customers. View the series trailer below or click to watch individual webisodes and read the companion articles on the Microsoft Transform Blog.

Series Trailer

Land O'LakesLand O'Lakes

Head to the heartland to uncover how technology is helping Land O’Lakes farmers take the guesswork out of agriculture. (Full Episode & Article | Social Media Teaser)


Deschutes BreweryDeschutes Brewery

The recipe for delicious craft brew includes whole hops, malted barley, creativity and a big dose of artificial intelligence. (Full Episode & Article | Social Media Teaser)


Kansas City RoyalsKansas City Royals

It’s a whole new ballgame. Scouts for the 2015 World Series Champions embrace technology to field a winning team. (Full Episode & Article)


Measuring Success

The social media campaign resulted in 7.4M impressions and the 2nd lowest cost-per-click ($0.19) across all of Microsoft’s paid activations.

The team took particular pride in the high number of 100% completed views for the social media teaser 30-second cutdowns.

Work Reworked Webseries Social Media Results